We work in partnership with patients, carers and our community to improve our health services.
You can get involved by sharing your experiences, contributing to projects or becoming a consumer representative.
If you would like to share feedback about your care, visit our Feedback about your care page.
Feedback about your careGet involved
Join our Consumer Network
If you are interested in improving local health services, you can join our Consumer Network.
As a Consumer Representative, you can:
- share your experiences as a patient or carer
- contribute to service planning and improvement
- take part in working groups, committees and projects
Other ways to get involved
You may also be invited to take part in:
- workshops and co-design activities
- surveys and interviews
- service improvement projects
These opportunities help us understand what works well and where we can improve.
Express your interest in joining our Consumer Network or getting involved in other opportunities by emailing:
CCLHD-ConsumerandCommunityParticipation@health.nsw.gov.au
How we work with consumers
We partner with consumers, carers and community members by:
- listening to your experiences
- involving consumers in projects and working groups
- using feedback to improve services and care
Our approach to partnering with consumers, carers and the community is guided by the CCLHD Community, Consumer and Carer Engagement Strategy.
Consumer, Carer and Community Engagement Strategy 2024-2027 (PDF, 360 KB)
Support for consumer representatives
We value the time and expertise that consumers bring.
Consumer Representatives may receive:
- support and training
- reimbursement or remuneration for participation
Find out more about consumer remuneration:
Remuneration factsheet for consumers, carers and community members
Contact our Consumer and Community Participation team
If you would like to get involved or learn more, contact the Consumer and Community Participation team:
Phone: (02) 4320 3450
Email: CCLHD-ConsumerandCommunityParticipation@health.nsw.gov.au
Your feedback in action
Feedback from our patients, carers and community helps us improve how we deliver care.