Is it an emergency?
In an emergency you should always dial Triple Zero (000) or go straight to your nearest hospital emergency department.
Examples of emergencies include:
- loss of consciousness or suffering a seizure (fit)
- severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- if you think you are having a stroke
- if you have been the victim of a severe accident.
Mental Health emergencies
Mental Health Line on 1800 011 511 to speak to a mental health professional who can advise you on the right care for your situation. This might involve arranging a hospital admission, or organising for an appropriate person to contact you. The Mental Health Line is available 24 hours a day, 7 days a week.
You can also phone Lifeline on 13 11 14 for help 24 hours a day, 7 days a week if you are thinking about suicide or experiencing a personal crisis.
Remember: if someone is in immediate danger or requires urgent medical attention, call Triple Zero (000).
Mental health support
Is it a minor injury or illness?
Visit your GP (doctor) in the first instance for ailments like:
- Ear pain
- Stomach pain
- Sprains and strains
- Minor cuts
Visit a pharmacy for common complaints such as:
- Sore throat
- Diarrhoea/upset tummy
- Runny nose
- Heartburn and indigestion
- Minor headache
Health Direct on 1800 022 222 for free 24 hour health advice if:
- you're not sure whether you need to visit the emergency department
- you're not sure what kind of help you need or where to access it
- you need health information or reassurance about what to do next.