If you have a comment or suggestion about the care you or your family received use our feedback email to let us know. We value input from our community to highlight what we are doing well in addition to where we need to improve.
If you have a concern about the care provided to you or your family please speak, in the first instance, to the Nursing Unit Manager on the ward or area of concern.
If you do not feel comfortable discussing your concerns with the Nursing Unit Manager or you are not satisfied with the action taken or require further assistance to resolve your concerns you can contact the Complaints Manager on 4320 3920 Monday to Friday 8am to 4.30pm or use the feedback email. Ensure you include a contact number if you choose to email us.
Outside of these times you can contact the Local Health District switchboard on 4320 2111 and ask to speak to the After-Hours Nurse Manager.
Gosford Hospital 4320 2111
Wyong Hospital 4394 8000
Woy Woy Hospital 4344 8444
Long Jetty Healthcare Centre 4336 7700
Community health centres
Contact Corporate Communications on 4320 3221 during business hours. For after-hours enquiries contact the switchboard on 4320 2111 and ask to speak to the media officer on call.